Please set the logging to LVL 3.
1. Stop StarWindService
2. Go to StarWind.cfg (see under C:\Program Files\StarWind Software\StarWind)
3. Copy it.
4. Edit StarWind.cfg.
5. Find <LogLevel value="1"/>
6. Set 1 to 3.
7. Save and exit editor.
8. Start StarWindService.
Reproduce the error and collect the new set of logs. Share them with me.
Once logs are collected, please undo the change mentioned above. You could roll back to the old *.cfg if needed.
1. Stop StarWindService
2. Go to StarWind.cfg (see under C:\Program Files\StarWind Software\StarWind)
3. Copy it.
4. Edit StarWind.cfg.
5. Find <LogLevel value="1"/>
6. Set 1 to 3.
7. Save and exit editor.
8. Start StarWindService.
Reproduce the error and collect the new set of logs. Share them with me.
Once logs are collected, please undo the change mentioned above. You could roll back to the old *.cfg if needed.
Statistics: Posted by yaroslav (staff) — Sat Jul 20, 2024 8:16 pm